Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • DH
    premiums are good...

    “premiums are good ,service is good.”

  • BA
    Thanks for taking care of our property insurance needs.

    “Thanks for taking care of our property insurance needs. The service is always awesome.”

  • RM
    I've had a couple claims in the past, and I've never had any issues...

    “I’ve had a couple claims in the past, and I’ve never had any issues with getting them taken care of. And the insurance agents are always very nice and professional. ”

  • BW
    Answers questions quickly and easy to comprehend
  • AA
    Mitchell has been a great partner over the past 20+ years.

    “Mitchell has been a great partner over the past 20+ years. We have our home, auto, umbrella, and landlord policies all with Mitchell. The service is great, the people are friendly and Erie is very competitive. ”

  • LeAnn B.
    I have no intention of leaving this independent agency. They are worth the call!

    “I’ve been with Mitchell Insurance now for 5 years, maybe more. They were able to lower my rates with Erie initially as I was no longer willing to pay a higher price with NW. My original agent left the agency several years ago but every time I call, I speak to knowledgeable and helpful staff members. Now that my adult daughter had a couple minor, no injury accidents, we received a nonrenewal cancellation over the weekend. Before I was able to call an agent, I had a new renewal quote with another carrier offered by the agency. Turns out, I’m saving almost $1,000 a year by switching carriers for my home, autos and motorcycles. I have no intention of leaving this independent agency. They are worth the call!”

  • Erin and Shawn Morgan
    Great customer service.

    “I have been with Mitchell Insurance for over a year and they are absolutely incredible. Great customer service :)”

  • Christina Dillard
    Huge thanks to Courtney at Mitchell Insurance!

    “Huge thanks to Courtney at Mitchell Insurance! She was always prompt to return emails/phone calls and helped answer all of my questions with explanations that made sense to someone with little knowledge of Insurance coverage. Any time I was unable to speak to her directly, the administrative team was friendly and offered to have someone else help me in her absence! Thank you!”

  • Joyce Lee Abram
    Great response and initial contacts for > 3 years.

    “Thanks from Lee’s HVAC. You have streamlined to perfection our Certificates of Liability, proof of insurance, Bonds for municipalities that require them and Contractor Registration requirements. Great response and initial contacts for > 3 years.”

  • Mindy Wilkinson Crawford
    It's 100% service after the sale!

    “We have been Mitchell clients for easily over a decade. The service has always exceeded our expectations and they offer a full line of products from multiple carriers. I love a one stop shop! They are timely in responses and always work to find us the best deal. It’s 100% service after the sale! Those types of agents are hard to find.”