Customer Reviews

Read what some of our satisfied insurance customers have to say about Mitchell Insurance Agency! If you’d like to provide your feedback, please submit your online review.

  • Erin and Shawn Morgan
    Great customer service.Read Full Review

    “I have been with Mitchell Insurance for over a year and they are absolutely incredible. Great customer service :)”

  • Christina Dillard
    Huge thanks to Courtney at Mitchell Insurance!Read Full Review

    “Huge thanks to Courtney at Mitchell Insurance! She was always prompt to return emails/phone calls and helped answer all of my questions with explanations that made sense to someone with little knowledge of Insurance coverage. Any time I was unable to speak to her directly, the administrative team was friendly and offered to have someone else help me in her absence! Thank you!”

  • Joyce Lee Abram
    Great response and initial contacts for > 3 years.Read Full Review

    “Thanks from Lee’s HVAC. You have streamlined to perfection our Certificates of Liability, proof of insurance, Bonds for municipalities that require them and Contractor Registration requirements. Great response and initial contacts for > 3 years.”

  • Mindy Wilkinson Crawford
    It's 100% service after the sale!Read Full Review

    “We have been Mitchell clients for easily over a decade. The service has always exceeded our expectations and they offer a full line of products from multiple carriers. I love a one stop shop! They are timely in responses and always work to find us the best deal. It’s 100% service after the sale! Those types of agents are hard to find.”

  • DANA BROWN
    EXCELLENT CUSTOMER SERVICE INSURANCE COMPANY!Read Full Review

    “*** EXCELLENT CUSTOMER SERVICE INSURANCE COMPANY! *** Matt Gardner always answers my questions immediately and if he is not available when I call, whoever answers the phone is able to help me.”

  • Elizabeth Daniel
    They're awesome they work with you in every way possible
  • TK
    Zero complaints - highly recommend!Read Full Review

    “Mitchell insures 6 of our rental properties and have alway been cordial and professional. Zero complaints – highly recommend!”

  • TG
    Best insurance company I have ever had to deal with!
  • DB
    EXCELLENT CUSTOMER SERVICE!Read Full Review

    “EXCELLENT CUSTOMER SERVICE! Matt Gardner always answers my questions immediately and if he is not available when I call, whoever answers the phone is able to help me.”

  • JM
    Fair, honest and informative.Read Full Review

    “Fair, honest and informative. They offer great service and work my crazy schedule. Top marks.”

  • SM
    ...have always received prompt and courteous attention to my concerns.Read Full Review

    “I have been a customer for about 15 years and have always received prompt and courteous attention to my concerns.
    I would highly recommend this agency because of their excellent customer service and attention to detail.”

  • DD
    Thanks for the many years of service and support.Read Full Review

    “We have been with Mitchell Insurance the 90’s – recommended to us when we moved to Ohio. Thanks for the many years of service and support. You have helped us more times (and in more ways) than I can count.”