About Us

Mitchell Insurance Agency offers a wide range of Personal, Commercial, Life, and Health insurance options. Our goal at Mitchell Insurance Agency is to provide a high level of personal service at a competitive price. Let us be the only agency for all your insurance needs. Contact us today!

History:

Robb Mitchell founded Mitchell Insurance Agency in 1993 beginning with his own auto policy. Since then, the agency has grown to one of Erie’s largest in Ohio through hard work and the best staff in the insurance business. The staff at Mitchell Insurance Agency believes in the Woody Hayes philosophy of, “you win with people”, and at Mitchell Insurance Agency you too will win with our excellent and knowledgeable staff.

Mitchell Insurance Agency. offers products and services through the best insurance carriers in the market today. Along with Erie Insurance Group, we represent Grange, Pekin, Western Reserve, Safeco, Travelers, MetLife, and Progressive, as well as many other life & health and specialty auto carriers. Our goal at Mitchell Insurance Agency is to provide you with the best coverage for the best rate possible, and as always, the highest level of customer service. Let Mitchell Insurance Agency be the only agency for all of your insurance needs.

Service Values:

1. I build strong relationships and create Mitchell Insurance policyholders for life.
2. I am always responsive to the expressed and unexpressed wishes and needs of our policyholders.
3. I am empowered to create personal service experiences for our policyholders.
4. I understand my role in achieving the highest level of customer service.
5. I continuously seek opportunities to innovate and improve the Mitchell Insurance experience.
6. I own and immediately address policyholder issues.
7. I create a work environment of teamwork and lateral service so that the needs of our policyholders and each other are met.
8. I have the opportunity to continuously learn and grow.
9. I am involved in the planning of the work that affects me.
10. I am proud of my professional appearance, language and behavior.
11. I protect the privacy of our policyholders, my fellow employees, the agency’s, and the company’s confidential information and assets.
12. I am responsible for an uncompromising level of service.