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Service Values: I Am Proud To Be Mitchell Insurance

  1. I build strong relationships and create Mitchell Insurance policyholders for life.
  2. I am always responsive to the expressed and unexpressed wishes and needs of our policyholders.
  3. I am empowered to create personal service experiences for our policyholders.
  4. I understand my role in achieving the highest level of customer service.
  5. I continuously seek opportunities to innovate and improve the Mitchell Insurance experience.
  6. I own and immediately address policyholder issues.
  7. I create a work environment of teamwork and lateral service so that the needs of our policyholders and each other are met.
  8. I have the opportunity to continuously learn and grow.
  9. I am involved in the planning of the work that affects me.
  10. I am proud of my professional appearance, language and behavior.
  11. I protect the privacy of our policyholders, my fellow employees, the agency’s, and the company’s confidential information and assets.
  12. I am responsible for an uncompromising level of service.
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Customer Reviews
5/5

Best insurance company I have ever had to deal with!

Tim Gannon
Tim G
5/5

I have been a customer for about 15 years and have always received prompt and...

SM
Shirley M
4/5

We have been with Mitchell Insurance since 1990 - recommended to us when we...

DD
Dan D
5/5

*** EXCELLENT CUSTOMER SERVICE INSURANCE COMPANY! *** Matt Gardner always...

DANA BROWN
DANA B
5/5

Great customer service very friendly they insure my home and trucks they are...

Jeff Royer
Jeff R