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Florida Claims Numbers

Universal Property Insurance

A policyholder can conveniently report a claim online by visiting the Claims Center at, by phone (800) 470-0599 or via the UPCIC Mobile App. The mobile app is available on the ITunes store or The Google Play Store.


To expedite the claims process, report a new claim online at You can also call us at 1- 888-CLM-DEPT ((888)256-3378) and press option 1.

Citizens Insurance

Call Citizens First to Report A Loss Call Citizens’ toll-free claims hotline at (866) 411-2742 as soon as you become aware of or suspect any damage from the storm. Trained professionals are available 24/7

National Flood Insurance Program – FEMA

Call 1-800-767-4341 to report a claim


Call (800) 252-4633 to report a claim or visit


Call 1-800-PROGRESSIVE to report a claim


Call (800) 332-3226 to report a claim

You may also contact our agency during normal business hours:

1-800-773-8630 ask for Kara Fields