About Us

Mitchell Insurance Insures Plain City, Grove City, and Lancaster And All of OhioMitchell Insurance Agency, Inc. offers a wide range of options for Personal, Commercial, Life and Health insurance. Our goal at Mitchell Insurance is to provide a high level of personal service at a competitive price. Let us be the only agency for all your insurance needs. Contact us today!

History:
Robb Mitchell founded Mitchell Insurance Agency in 1993 beginning with his own auto policy. Since then, the agency has grown to one of Erie’s largest in Ohio through hard work and the best staff in the insurance business. The staff at Mitchell Insurance believes in the Woody Hayes philosophy of, “you win with people”, and at Mitchell Insurance you too will win with our excellent and knowledgeable staff.

Mitchell Insurance 20 years insuring Plain City, Grove City, and Lancaster And All of OhioOver the years, other independent agencies have decided to join the Mitchell Insurance team. There is no greater compliment to our outstanding service, than to have these agencies entrust us with the service of their former clients. Mitchell Insurance is proud to service all the former clients of Bill Bartley Insurance, John Huston Insurance, Insurance Mart of Ohio, Insurance Group of Ohio, Dublin Insurance Agency, Mercantile Insurance, Grove City Insurance, Miller-Lewis Insurance and Green Light Insurance.

Mitchell Insurance Agency, Inc. offers products and services through the best insurance carriers in the market today. Along with Erie Insurance Group, we represent Grange, Pekin, Western Reserve, Safeco, Travelers, MetLife, and Progressive, as well as many other life & health and specialty auto carriers. Our goal at Mitchell Insurance is to provide you with the best coverage for the best rate possible, and as always, the highest level of customer service. Let Mitchell Insurance be the only agency for all of your insurance needs.

Service Values:

  1. I build strong relationships and create Mitchell Insurance policyholders for life.
  2. I am always responsive to the expressed and unexpressed wishes and needs of our policyholders.
  3. I am empowered to create personal service experiences for our policyholders.
  4. I understand my role in achieving the highest level of customer service.
  5. I continuously seek opportunities to innovate and improve the Mitchell Insurance experience.
  6. I own and immediately address policyholder issues.
  7. I create a work environment of teamwork and lateral service so that the needs of our policyholders and each other are met.
  8. I have the opportunity to continuously learn and grow.
  9. I am involved in the planning of the work that affects me.
  10. I am proud of my professional appearance, language and behavior.
  11. I protect the privacy of our policyholders, my fellow employees, the agency’s, and the company’s confidential information and assets.
  12. I am responsible for an uncompromising level of service.

An Independent Advantage

We are Independent Agents, free to choose the best carrier for your insurance needs. We do not work for an insurance company; we work for you. We work on your side when you have a loss and follow through to see that you get fair, prompt payment and service. Mitchell Insurance Agency represents a carefully selected group of financially strong, reputable insurance companies, therefore, we are able to offer you the best coverage at the most competitive price.

What is an Independent Insurance Agent?

When you decide to buy a car, you wouldn’t purchase the first one you see. What if one day the automobile industry decided to make only one type of car, one make and one model. You wouldn’t have a choice!

The same situation holds true for insurance. You need insurance to drive a car, to purchase a house, to protect your family’s financial future and to run a small business. But if there was only one insurance company that offered only one type of insurance, car insurance, home insurance or businessowner policy — you wouldn’t have a choice. The only solution would be going to that one company.

With an independent insurance agent, you have choices. Independent agents are not tied to any one insurance company. One of the advantages of using an independent agent is that he or she works to satisfy your needs. You are using an expert for an important financial decision.

An independent agent has several companies that he or she can approach to get you the best coverage at the best price. And your independent agent will know the companies with the most efficient claims departments to recover your losses as quickly as possible.

When you buy insurance, whether it’s for your home, your car or your business, you want an advocate who will properly assess the risks you face and give you an objective analysis of the marketplace, it’s up to you to make the final choice.

April 1st, 2016 by Mitchell Insurance Agency